How would you improve Peloton?

To improve the Peloton Bike setup experience, I'd focus on streamlining the post-delivery process. This could involve offering tiered delivery and setup options, from simple curbside drop-off to a premium white-glove service that includes full assembly and calibration. Additionally, I'd enhance the digital setup guide with interactive 3D instructions and real-time troubleshooting support via chat or video call. The goal is to reduce customer frustration and ensure a seamless transition from unboxing to their first workout, ultimately driving higher customer satisfaction and retention.