GTM Operations & Strategy Intern

Lucid Software is the leader in AI-driven work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

We are looking for a smart, motivated, and organized person to join the GTM Strategy & Operations team! This internship will be a full-time internship through the summer with options to extend part-time during fall and spring semesters. This role will provide cross-functional opportunities to partner with leadership across GTM Strategy & Operations, Customer Experience, Analytics, and Finance to drive various processes and strategic initiatives with a focus on real-time visibility into the performance of go-to-market teams. This role will also provide regular reporting and analysis for the GTM Strategy & Operations team and various stakeholders. An ideal candidate will have a love of technology, collaborate well in a team environment, and have a desire to work in a fast-paced role that is continuously evolving as our organization scales.

Responsibilities:

• Support strategic decision-making through data and insights: Assist with ad-hoc reporting and analysis to identify trends, evaluate performance, and inform operational adjustments to our go-to-market strategy.

• Maintain operational excellence through data integrity and communication: Conduct daily audits of opportunity and account data to ensure compliance with Rules of Engagement, proactively communicate updates or required adjustments to sales reps, and serve as a point of contact for related questions.

• Drive continuous improvement and process optimization: Apply creative problem solving to identify inefficiencies, recommend data or process enhancements, and monitor CRM updates to ensure accuracy, adoption, and alignment with evolving go-to-market needs.

Requirements:

• Able to work independently, collaboratively, and on multiple initiatives at the same time with a demonstrable record of driving results

• Able to work efficiently in Microsoft Excel (e.g. lookups, pivot tables, complex formulas)

• Detail-oriented and organized to ensure work is complete, accurate, and timely

• Able to identify problems as well as propose and implement creative data-driven solutions

• Resourceful, innovative, and are always looking for ways to drive process improvement and act as an agent for change

• Strong verbal and written communication with good interpersonal skills to build relationships with key stakeholders

• Able to thrive in a fast-paced environment

Preferred Qualifications:

• Pursuing degree in Economics, Finance, Math, Business, IS, Statistics, Marketing, or other technical degree

• Experience with BI Tools, SQL, and Salesforce a plus

• Passion for working with emerging technologies and an ability to understand new technical concepts

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