Senior Associate/Associate - Customer Success

Senior Associate Customer Success:

The Senior Associate, Customer Success will play a key role in managing and coordinating assigned

learning programs while ensuring a seamless customer experience. This role involves providing

administrative, technical, and system support related to training programs and assisting

faculty/users in resolving IT and operational issues. The position requires close collaboration across

multiple teams, including Sales, Implementation, Partnerships, Marketing, Product, Finance, and

Legal, to drive customer engagement, satisfaction, and success