Tell me about a time when you had to handle pressure.

During the initial surge of COVID-19, our hospital faced immense pressure with a high volume of critical issues and limited established protocols. To manage this, we established an incident command center. My role involved triaging incoming problems, coordinating rapid response teams, and ensuring effective escalation to find timely solutions. We implemented rotating leadership within the command center to prevent team burnout, as we were operating 24/7 under demanding circumstances.