Two people named Priya work at the same company. The user asks the agent to email Priya a confidential report. Search returns both as active. Design the next step and the evidence required before sending.

Treat identity as unresolved. Return stable contact IDs and distinguishing fields permitted by policy. Ask for the missing detail or use an explicit identifier already in the trusted request. Bind any send approval to the selected recipient and content. Authorization for both contacts does not prove either is the intended recipient.