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As an Admin, what key metrics would you consider crucial for evaluating Uber's success in a newly launched city?

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Swiggy

1Give yourself 5 minutes

2Answer out loud, not in your head

3Then compare with the answer below

Reference answer

As an Uber city admin, I'd focus on a balanced set of metrics to gauge success:

Rider Acquisition & Engagement: Daily active riders, new rider sign-ups, and ride frequency per rider.
Driver Supply & Efficiency: Driver utilization (time spent on trips vs. idle), driver retention rates, and the percentage of drivers completing a target number of rides daily.
Financial Performance: Gross bookings, net revenue, and average fare per trip.
Operational Health: Wait times for riders, acceptance rates for drivers, and surge pricing frequency/duration.
Market Penetration: Market share compared to competitors (if data is available) and overall ride volume growth.

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