Lessons

1AI product-sense framework48 min read

AI product sense is classical product sense executed under probability — every decision is a distribution, not a binary. The six lenses that capture the delta, the five-step case-round playbook, why “underserved” now means “tolerates probabilistic quality,” and the interview that probes all of it.

  • →AI Product Framing
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2Designing for trust & failure47 min read

The design goal is calibrated trust, not maximal trust — over-trust is as much a defect as under-trust. Google PAIR’s input/system/context failure taxonomy, refusal-as-a-feature, citations as the trust boundary, and the recovery patterns that turn a wrong answer into a designed moment rather than an incident.

  • →Trust and Failure Design
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3Prioritization under uncertainty48 min read

RICE still applies, but AI forces three new modifiers: confidence (eval-backed, not gut), coverage (fraction of inputs handled gracefully), and cost-of-error. The input/output metric split, eval saturation as the ship threshold, the ship-posture matrix, dynamic model routing as a prioritization move, and the discipline of pruning infinite surface area.

  • →AI Prioritization
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4Writing AI PRDs49 min read

A traditional PRD is a contract for a deterministic system; AI breaks that contract twice. The shift from “output equals X” to “the eval passes >= threshold across the gold set,” the four-layer acceptance framework, numeric quality bars (not adjectives), the input/output guardrail taxonomy, and the living document that doesn’t rot by month two.

  • →AI PRD Design
  • →Success Criteria
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5Stakeholder narrative & exec comms46 min read

The stakeholder problem with an AI bet isn’t belief — it’s that executives don’t yet know how to read a probabilistic outcome. Framing the bet as an outcome not a feature, storytelling as the AI-era survival skill, the three objections every C-suite AI PRD must pre-empt, and the decision log that answers “why this model?” in 15 seconds.

  • →Executive AI Narrative
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6Capstone: PRD for an agentic assistant47 min read

Assemble the whole track into one artifact: run the product-sense case for an agentic personal-shopping assistant, then write its PRD — goals/non-goals, the agent architecture choice, eval set, guardrails, failure modes, and the exec narrative — rehearsing the decisions an interviewer (or an incident) will push on.

  • →AI Product Framing
  • →AI PRD Design
  • →Executive AI Narrative
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Skills in this course

  1. 01AI Product FramingChoose a user problem and bound the AI surface by value, risk, and graceful coverage.
  2. 02Trust and Failure DesignDesign calibrated trust, evidence, refusal, recovery, and human control.
  3. 03AI PrioritizationPrioritize by evidence, coverage, error cost, value, and operating cost.
  4. 04AI PRD DesignWrite probabilistic requirements with numeric eval bars, guardrails, and non-goals.
  5. 05Success CriteriaDefine outcome, quality, safety, and reliability gates for an AI feature.
  6. 06Executive AI NarrativePresent an AI bet as an evidence-backed outcome, decision, and risk plan.