Lessons
1AI product-sense framework48 min read
AI product sense is classical product sense executed under probability — every decision is a distribution, not a binary. The six lenses that capture the delta, the five-step case-round playbook, why “underserved” now means “tolerates probabilistic quality,” and the interview that probes all of it.
- →AI Product Framing
2Designing for trust & failure47 min read
The design goal is calibrated trust, not maximal trust — over-trust is as much a defect as under-trust. Google PAIR’s input/system/context failure taxonomy, refusal-as-a-feature, citations as the trust boundary, and the recovery patterns that turn a wrong answer into a designed moment rather than an incident.
- →Trust and Failure Design
3Prioritization under uncertainty48 min read
RICE still applies, but AI forces three new modifiers: confidence (eval-backed, not gut), coverage (fraction of inputs handled gracefully), and cost-of-error. The input/output metric split, eval saturation as the ship threshold, the ship-posture matrix, dynamic model routing as a prioritization move, and the discipline of pruning infinite surface area.
- →AI Prioritization
4Writing AI PRDs49 min read
A traditional PRD is a contract for a deterministic system; AI breaks that contract twice. The shift from “output equals X” to “the eval passes >= threshold across the gold set,” the four-layer acceptance framework, numeric quality bars (not adjectives), the input/output guardrail taxonomy, and the living document that doesn’t rot by month two.
- →AI PRD Design
- →Success Criteria
5Stakeholder narrative & exec comms46 min read
The stakeholder problem with an AI bet isn’t belief — it’s that executives don’t yet know how to read a probabilistic outcome. Framing the bet as an outcome not a feature, storytelling as the AI-era survival skill, the three objections every C-suite AI PRD must pre-empt, and the decision log that answers “why this model?” in 15 seconds.
- →Executive AI Narrative
6Capstone: PRD for an agentic assistant47 min read
Assemble the whole track into one artifact: run the product-sense case for an agentic personal-shopping assistant, then write its PRD — goals/non-goals, the agent architecture choice, eval set, guardrails, failure modes, and the exec narrative — rehearsing the decisions an interviewer (or an incident) will push on.
- →AI Product Framing
- →AI PRD Design
- →Executive AI Narrative
Skills in this course
- 01AI Product FramingChoose a user problem and bound the AI surface by value, risk, and graceful coverage.
- 02Trust and Failure DesignDesign calibrated trust, evidence, refusal, recovery, and human control.
- 03AI PrioritizationPrioritize by evidence, coverage, error cost, value, and operating cost.
- 04AI PRD DesignWrite probabilistic requirements with numeric eval bars, guardrails, and non-goals.
- 05Success CriteriaDefine outcome, quality, safety, and reliability gates for an AI feature.
- 06Executive AI NarrativePresent an AI bet as an evidence-backed outcome, decision, and risk plan.