Lessons
1A release plan includes the previous version60 min read
Write a rollout and rollback record that accounts for stored data.
- →Design a release with a specific stop condition
- →Separate code rollback from data compatibility
2Measure use that changes a customer's work60 min read
Calculate a pilot funnel and distinguish activation evidence from vanity counts.
- →Measure a pilot's useful activation and retention
3Operate the incident before writing the postmortem60 min read
Produce a short incident record with mitigation, evidence, and a verified recovery condition.
- →Triage incidents by user harm and evidence
- →Create a bounded recovery and follow-up plan
4Build versus buy includes the exit cost60 min read
Compare two supplier options with a bounded decision table.
- →Choose build versus buy using total operating cost
Skills in this course
- 01Design a release with a specific stop conditionDesign a release with a specific stop condition.
- 02Separate code rollback from data compatibilitySeparate code rollback from data compatibility.
- 03Measure a pilot's useful activation and retentionMeasure a pilot's useful activation and retention.
- 04Triage incidents by user harm and evidenceTriage incidents by user harm and evidence.
- 05Create a bounded recovery and follow-up planCreate a bounded recovery and follow-up plan.
- 06Choose build versus buy using total operating costChoose build versus buy using total operating cost.