Lessons

1How prompts shape UX47 min read

A prompt is not a magic incantation — it is the most concentrated piece of product behavior a designer ever ships. How one clause changes what users feel, the four-part anatomy you design slot by slot, real leaked system prompts (Claude, v0, Notion) as case studies, and the interview probe that opens every AI-design loop.

  • →Prompt Behavior Design
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2Context, retrieval & tools for designers47 min read

Context engineering is now a design discipline: every component you put in the window — retrieved docs, memory, the current date, tool definitions — is a UI surface with its own latency, freshness, and trust cost. What RAG, memory, and function-calling actually change about the experience, the patterns that earn trust (citations, confidence, provenance), and how to reason about them in a case round.

  • →Context and Memory UX
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3Designing AI copy & system messages48 min read

The system message is the most concentrated brand voice a designer ever writes — and refusals, error states, and empty states are where AI products win or lose trust. Real system-message text and the UX it produces, the refusal-as-design-pattern (substitute, not scold), voice constraints that leak from the delivery pipeline, and why Klarna had to walk back AI-first support.

  • →AI Voice and System Copy
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4Success criteria for AI UX47 min read

A probabilistic feature has no single correct output, so the deterministic metrics you trust actively mislead. Write the rubric before the prompt, split Core (zero-tolerance) from feature-specific criteria, reframe A/B testing as uncertainty reduction, and pick the few UX + model metrics that tie to a user-visible property — the exact evaluation reasoning AI-design loops weight at 25% of the score.

  • →AI UX Evaluation
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5Rapid AI prototyping47 min read

AI prototyping is three layers, not one tool — Figma for shape, Framer/Magic Patterns for on-brand demo, code+LLM (v0/Bolt/Lovable) for behavioral truth. The Wizard-of-Oz move for validating an interaction before a model exists, when to really wire the model, the streaming + skeleton patterns that make probabilistic UIs feel responsive, and how Notion’s design team actually prototypes.

  • →Behavioral AI Prototyping
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6Capstone: prompt strategy + review/approve flow49 min read

Put it together: design an end-to-end AI interaction with a real prompt strategy and a human-in-the-loop review/approve flow where the human is also the evaluator. The five HITL patterns, confidence-based escalation, the review-gate numbers, provisional states as a system, and the portfolio piece that clears every AI-design rubric at once.

  • →Review and Approval Flows
  • →Prompt Behavior Design
  • →AI UX Evaluation
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Skills in this course

  1. 01Prompt Behavior DesignDesign prompts as structured, versioned product behavior.
  2. 02Context and Memory UXChoose context, retrieval, tools, and memory with clear trust and privacy behavior.
  3. 03AI Voice and System CopyDesign concise voice, refusals, empty states, and channel-specific system messages.
  4. 04AI UX EvaluationWrite zero-tolerance and feature rubrics before prompt iteration.
  5. 05Behavioral AI PrototypingSelect prototype fidelity that tests the interaction or model behavior in question.
  6. 06Review and Approval FlowsDesign risk-based review, feedback capture, and provisional states.