Sales - Underwriting Assistant

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Sales and Marketing department seeks an underwriting assistant. This role is responsible for supporting our field marketing representatives with new business, policy processing and agency service. This role will help to ensure an accurate and efficient workflow while delivering exceptional support to our agency partners.

This position is based at our Headquarters in Fairfield, Ohio. Some departments at our Headquarters offer a hybrid work option that may vary depending on your role and responsibilities.

The pay range for this position is $18-$20 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus based on individual and company performance.

Be ready to:

• support field marketing representatives throughout the new business and policy issuance lifecycle
• enter and maintain accurate policy, exposure and risk information within underwriting and policy administration systems
• review applications and supporting documentation to ensure completeness and adherence to underwriting requirements
• manage key administrative and policy-processing activities before and after coverage is approved, ensuring information is accurate, complete and delivered within service expectations
• communicate with agents and brokers by phone and email to obtain outstanding underwriting information and required documentation
• monitor underwriting workflows and assist in managing account activity to support timely quoting, binding and issuance
• order and retrieve underwriting reports and insurance data through systems such as Cognos, AIMS Data Warehouse, SharePoint and other internal platforms
• assist with policy servicing activities, endorsements and administrative underwriting transactions
• support agency relationships by delivering responsive, professional customer service and operational support
• conduct web-based research and gather information necessary for underwriting decision-making

Be equipped with:

• strong interpersonal, written and verbal communication skills with a customer service mindset
• the ability to manage multiple priorities while meeting deadlines in a fast-paced environment
• strong attention to detail and commitment to accuracy
• proficiency with Microsoft® Word, Excel, Outlook and other business applications; insurance systems experience is a plus
• the ability to learn underwriting concepts, workflows and commercial insurance operations
• strong organizational, analytical and problem-solving skills
• the ability to work independently while contributing effectively within a team environment
• comfort working in a production-driven environment with defined service and quality expectations
• knowledge of commercial property and casualty insurance, policy processing, rating or underwriting support functions is helpful but not required
• the ability to navigate multiple systems and web-based applications simultaneously
• a willingness to learn new technologies, processes and insurance concepts
• a proactive approach to identifying solutions and improving workflow efficiency

Bring education or experience from:

• a high school diploma or equivalent (required)
• associate's degree or bachelor's degree (preferred)
• prior experience in insurance, financial services, banking, customer service, administrative support, operations or related business environments (preferred)
• Associate in Insurance (AINS) designation (preferred); completion within three years of hire (required)

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.