Corporate Accounts Receivable - Representative I

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Corporate Accounts Receivable department is seeking an Accounts Receivable Representative. This role is responsible for supporting the timely and accurate processing of customer payments, maintaining account records, and ensuring the integrity of receivables data. The Accounts Receivable Representative performs a variety of duties including payment posting, account reconciliation, collections support, customer account research, and resolution of billing discrepancies while delivering excellent customer service and contributing to the overall financial operations of the organization.

**This position is based at our Headquarters in Fairfield, Ohio.**Some departments at our Headquarters offer a hybrid work option that may vary depending on your role and responsibilities.

The pay range for this position is **$**19-20/hr. Pay is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• accurately apply customer and agency payments to accounts while ensuring all transactions are processed in a timely manner
• complete a variety of accounting and transactional requests while maintaining attention to detail and compliance with established procedures
• develop and maintain a working knowledge of accounts receivable processes across multiple business segments and lines of business
• process and distribute customer refund payments, ensuring accuracy and adherence to company guidelines
• enter, update and verify bank account information to support electronic payment processing and account maintenance.
• review and process returned payments, researching discrepancies and taking appropriate corrective action
• prepare journal entries and check requests to support daily accounting operations and financial recordkeeping
• identify, review and resolve payment exceptions by conducting research and collaborating with internal business partners
• process and deposit incoming payments using remote deposit capture technology while maintaining proper controls and documentation
• research payment activity and account information to resolve inquiries and reconcile discrepancies
• provide professional and courteous support by answering incoming phone calls and responding to payment-related questions
• maintain accurate records by organizing, filing, and retaining electronic and physical documents as required
• assist with additional accounts receivable functions and special projects to support departmental objectives and operational efficiency
• demonstrate flexibility by working overtime when business needs and workload demands require additional support

Be equipped with:

• a strong commitment to delivering excellent customer service and building positive relationships with both internal and external customers.
• the ability to process high volumes of work accurately, efficiently and with a high level of attention to detail
• strong analytical and problem-solving skills with the ability to identify issues, evaluate information and determine appropriate solutions.
• proficiency in Microsoft® Office applications, including Outlook, Excel and Word.
• effective research and investigative skills to gather information, reconcile discrepancies and resolve questions
• the ability to quickly learn new processes, procedures and software applications in a fast-paced environment
• strong organizational skills with the ability to work independently while also contributing effectively as a member of a team
• the ability to prioritize responsibilities, manage multiple tasks and consistently meet daily deadlines

Bring education and experience from:

• high school diploma or GED equivalent (required)
• previous banking experience (preferred)
• prior accounts receivable or related accounting experience (preferred)

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More