Zoho Solution Consultant
Mumbai, Maharashtra, IndiaOn-site or hybridMidFull Time25w ago
Position Summary We are looking for a Zoho Solution Consultant who can understand business processes, recommend suitable Zoho/ManageEngine solutions, coordinate implementations, and support digital transformation initiatives for SMB and enterprise clients. The ideal candidate should have hands on experience with Zoho e
Position Summary
We are looking for a Zoho Solution Consultant who can understand business processes, recommend suitable Zoho/ManageEngine solutions, coordinate implementations, and support digital transformation initiatives for SMB and enterprise clients.
The ideal candidate should have hands-on experience with Zoho ecosystem products, client communication, workflow automation, and implementation consulting.
Core Responsibilities
1. Requirement Gathering
- Understand client workflows and operational challenges
- Conduct discovery meetings
- Prepare BRD/SOW/process document
2. Zoho Implementation Consulting
Experience in:
- Zoho CRM
- Zoho Books
- Zoho Desk
- Zoho Projects
- Zoho People
- Zoho Creator
- Zoho Flow
- Zoho Analytics
3. ManageEngine Understanding
Basic to intermediate understanding of:
- ServiceDesk Plus
- Endpoint Central
- ADManager
- Asset Management
- ITSM workflows
(Not mandatory expert level initially)
4. Mail Migration & Admin
Basic knowledge of:
- Zoho Mail
- Google Workspace
- Microsoft 365
- DNS/MX/SPF/DKIM
- Email migration process
5. Automation & Integration
- Workflow automation
- API understanding
- Third-party integrations
- Process optimization
6. Project Coordination
- Coordinate with internal and external implementation teams
- Track milestones
- Conduct UAT
- Training & documentation
Frequently asked
Is this Zoho Solution Consultant role remote?
This role is based in Mumbai, Maharashtra, India.