Network & Infrastructure Engineer

We are looking for a skilled Network & Infrastructure Engineer to manage and maintain the organization's network infrastructure across HQ and dark store locations. The role is responsible for ensuring reliable LAN/WAN connectivity, secure VPN communications, CCTV surveillance systems, and physical access control solutions while maintaining high network availability, security, and operational efficiency.

Responsibilities

• Configure, maintain, and troubleshoot LAN/WAN infrastructure across HQ and all store locations.

• Manage routing, switching, VLANs, firewall policies, and network performance to ensure maximum uptime.

• Deploy, configure, and support site-to-site and remote VPN connectivity between stores and HQ.

• Monitor and resolve network connectivity issues while ensuring secure encrypted communications.

• Install, configure, and maintain IP CCTV cameras, NVR systems, and remote surveillance platforms.

• Administer physical access control systems, including door controllers, access groups, and user permissions.

• Monitor network health and infrastructure performance using network monitoring tools.

• Maintain accurate network documentation, including network diagrams, IP address management, and configuration records.

• Collaborate with IT Support, Security, Facilities, and external contractors to deliver infrastructure projects and support business operations.

• Ensure compliance with IT security standards and infrastructure best practices.

• Bachelor's degree in Network Engineering, Computer Science, Information Technology, or a related field.

• Minimum 3 years of experience in network engineering within a multi-site environment.

• CCNA certification is required.

• Strong knowledge of routing, switching, VLANs, TCP/IP, and firewall administration.

• Hands-on experience with VPN technologies (IPSec and SSL VPN).

• Experience with IP surveillance systems such as Hikvision, Dahua, or Axis, including NVR administration.

• Knowledge of physical access control platforms such as HID Global, Suprema, or equivalent.

• Experience using network monitoring tools such as PRTG or Zabbix.

• Strong troubleshooting, analytical, and problem-solving skills.

• Excellent communication skills and the ability to work across multiple locations and cross-functional teams.

• Willingness to travel to company sites as required.