Senior Vice President, Client Engagement - Law Firms

Harbor is seeking a Large Law Firm Client Engagement Senior Vice President (SVP) to join our growing team. As a Client Engagement SVP at Harbor, you are a strategic business developer skilled in the legal industry and passionate about identifying and growing opportunities within an assigned territory (made up of end-market / geo region / named accounts).

You’ll focus on building relationships with your assigned accounts, understanding their unique challenges, and driving awareness of Harbor’s solutions. Your role is central to achieving growth by establishing Harbor as a trusted partner within your territory and engaging clients in meaningful, solution-oriented conversations.

In alignment with Harbor’s go-to-market strategy, you’ll work closely with colleagues in both Go-to-Market and Delivery teams, as well as teams from our external alliance partners, to expand business potential by successfully presenting tailored solutions to our corporate law department clients and prospects. You’ll report to our Geo Lead for North American Law Firms, within the Go-to-Market domain leadership team. This is a full-time fully remote position with preference being given to those candidates located in the Central US (Chicago preferred).

What you’ll do:

• Territory / Account Strategy and Development: Develop and execute annual strategic plans for your assigned accounts and territory to ensure awareness of Harbor’s solutions and value.

• Identify and Expand Opportunities: Uncover and act on whitespace within assigned accounts, positioning Harbor solutions to meet client needs and drive revenue growth.

• Collaborate on Developing Opportunities: Partner with Delivery team colleagues to open and advance opportunities to solve client challenges.

• Client Engagement and Relationship Building: Cultivate and strengthen relationships with C-level executives, becoming a trusted advisor who understands their industry and strategic goals.

• Pipeline and Forecast Management: Maintain an active pipeline through opening, advancing and successfully closing new business; maintain regular and accurate forecast data that reflect a path to meet your assigned goals.

• Marketing Alignment: Execute to drive value from enterprise marketing activities – including events, growth marketing campaigns and community programs – to open and advance opportunities in your territory.

We think you’ll be a great fit if you have:

• Experience: 10+ years in B2B business development within large, complex organizations, ideally in the legal industry.

• Strategic Execution: Proven ability to create and implement territory development plans, with a structured sales methodology (e.g., MEDDIC) and strong pipeline management skills.

• Leadership : Adept at forming and leading account pursuit teams, aligning stakeholders to address complex client challenges, and building loyalty with clients.

• Industry Knowledge : Deep understanding of the legal sector, especially large law firms and corporate legal departments, and the current trends and challenges they face.

• Cross-functional Collaboration : Skilled in partnering with stakeholders across Delivery, Go-to-Market, and Operations to align on priorities and deliver cohesive client experiences

What you can expect from us:

• Flexible Work Environment: Work remotely, or from our offices in Chicago with flexibility for US-Eastern or US-Central time zones.

• Comprehensive Benefits: Including flexible paid time off, medical and dental insurance, retirement funding, and professional development opportunities.

• Inclusive Community: Join employee resource groups, DEI programs, and ESG initiatives that reflect our commitment to a supportive and inclusive workplace.

About Harbor:

Harbor is the leading provider of professional and technology services to the legal industry, encompassing strategy, technology, operations, and intelligence. With a global team of nearly 1,000 professionals, Harbor works with more than 80% of Global 200 law firms and close to 600 corporate law departments to optimize performance and enable business and digital transformation. Headquartered in Chicago, the company has offices in London, Belfast, Moncton, and Sydney.

Harbor, a BayPine LP portfolio company, is advancing its next phase of growth by broadening its technology, data, and managed services capabilities across the legal sector. For more information, visit www.harborglobal.com.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.