Manager - Sales & Business Development: India & Middle East

We are seeking a highly motivated Sales & Business Development Expert to support our sales efforts in India & Middle East. The ideal candidate will be a team player with strong sales skills, excellent market analysis capabilities, and a strategic mindset.

Experience in the Testing, Inspection, and Certification (TIC) industry or Consulting is a must. Experience in supply chain audits and assessment services in key industries such as food, retail, and general industry. Knowledge of international standards on Quality, Health, Safety & Environment (QHSE), Food Safety, and Social audits is an added advantage.

The main areas of responsibility are:

• Analyze the market of the pertinent local area to understand trends, general outlook, development opportunities, potential customers, and competitors’ strategy.
• Ensure the achievement of the individual and team sales targets assigned.
• Responsible for implementing sales actions through the development of prospects and existing customers.
• Be the primary point of contact for the customers assigned to their portfolio.
• Follow up leads and opportunities coming from the website and generated from Marcom activities.
• Ensure DNV visibility, reinforce customer loyalty, and collect customers’ feedback, contributing to customer satisfaction.
• Provide input and information to contribute to Forecast, Tactical Plan, Key Performance Indicators (KPIs), and Target definition processes.
• Behave to secure that brand reputation and integrity values are adherent to the objectives, the values, and vision of DNV during sales activities.
• Comply with Country Price Policy and quote approvals process according to the Chart of Authority.
• Contribute to developing and maintaining a network of channels (consultants, advisory companies, free-lance auditors, partners, associations…) to nurture the lead generation activities.
• Sustain existing customers’ loyalty, deal with cross-sales projects in coordination with other DNV departments.
• Take part in local communication actions (external events, tradeshows, conferences, workshops, etc.) organized by the Marcom Department
• Understanding of the Sales Operating platform and management of the quotation process.