Application Services Associate I

Position Details:

The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base.

Job Description:

• Exposure in the global client handling process (respond to retail and professional clients' queries via email, chats, and inbound calls)

• Assist clients with enquiries about accounts opening.

• Collaborate with other cross-functional teams to assist with account approval and maintenance.

• You will review documentation related to new account opening.

• Follow internal policy and procedures when dealing with various account-related tasks.

Qualifications

• Education: University degree required (MBA/bachelor's in finance background)

• Excellent verbal and written communication skills in English are a must.

• Proficient user of MS Office applications, especially Excel

• Ability to prioritize effectively and multitask.

• Independent, punctual, and careful working methods

• Organized team player with an excellent eye for detail

• Good quantitative/analytical skills

Company Benefits & Perks:

• Competitive salary package.

• Performance based annual bonus ( cash and stocks ).

• Hybrid working model (4 days office/week ).

• Group Medical & Life Insurance.

• Modern offices with free amenities & fully stocked cafeterias.

• Monthly food card & company paid snacks.

• Hardship/shift allowance with company provided pickup & drop facility*

• Attractive employee referral bonus.

• Frequent company sponsored team building events and outings.

• Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.