Startups · updated daily
Customer support startups hiring now
The customer support startups hiring the most right now are Genesys, Zendesk and Cresta. 32% of their open roles are in sales and gtm. 37% of these companies hire mostly remote. Most are based in San Francisco, Palo Alto and Paris. Every role here comes from the company’s own careers page and is re-checked daily.
32%
of roles in sales and gtm
28%
of roles in engineering
10%
of roles in ai and ml
3%
of roles in marketing
2%
of roles in people and finance
Companies
Who is hiring
Genesys
menlo park, US · Private Equity
Genesys provides cloud software for customer service and contact centers. Its platform uses AI to help businesses manage customer interactions.
173 open roles43% remote
Zendesk
san francisco, US · Private Equity
Zendesk provides customer service software for businesses. Its platform helps service agents and administrators manage support and automate customer interactions.
125 open roles34% remote
Cresta
Palo Alto, US · Series D
Cresta uses artificial intelligence to assist sales and service agents with customer service tasks. it provides tools for managing inquiries.
77 open roles93% remote
DevRev
Palo Alto, US · Series A
DevRev built Computer, an AI platform for enterprise search, employee service/help desk, and customer support. It unifies existing systems and data into a patented AI-ready knowledge graph called Native Shared Memory.
41 open roles93% remote
Glia
New York City, US · Series D
Glia provides an AI-powered customer interaction platform that unifies chat, voice, video, and messaging for financial institutions. Its Banking AI Operating System activates an AI workforce of specialized agents that automate workflows across voice and digital channels.
17 open roles82% remote
SaaS Labs
Palo Alto, US · Series B
SaaS Labs is trusted by thousands of businesses globally to power customer conversations through JustCall and our growing AI product ecosystem.
16 open roles
Gorgias
San Francisco, US · Series C
Gorgias provides a conversational AI platform for ecommerce brands that unifies customer conversations across email, voice, SMS, live chat, and social media.
15 open roles23% remote
Superchat
Berlin, DE · Series A
Superchat provides an omnichannel messaging platform that centralizes customer communication across channels like WhatsApp, Instagram, Facebook Messenger, Telegram, email, and live chat into a single inbox.
15 open roles0% remote
Liberate
San Francisco, US · Series B
Liberate is a software-as-a-service (SaaS) platform for the P&C insurance industry to fully automate claims and underwriting journeys. The company offers AI voice agents and workflow automations that engage customers with multilingual, human-like conversation and integrate with other systems to resolve roughly 80% of incoming calls without requiring a transfer.
14 open roles17% remote
Pylon
San Francisco, US · Series B · YC W23
Pylon is an agentic support platform purpose-built for B2B companies.
14 open roles0% remote
Shield Technology Partners
tampa, US · Series D
Shield Technology Partners is an AI-enabled managed IT service platform that partners with IT services firms.
13 open roles46% remote
Siena
Wilmington, US · Series A
Siena collapses the stack of disconnected tools into a single agent that handles support, shopping, and social engagement.
11 open roles100% remote
Replicant
San Francisco, US
We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy.
11 open roles100% remote
Onepilot
Paris, FR · Series A
Onepilot provides outsourced customer support, sales, and trust & safety services.
9 open roles100% remote
Lapel
San Francisco, US · Pre Seed
Provides AI-powered personalized customer-service software for software companies.
8 open roles0% remote
Zowie
New York, US · Series A
Zowie provides AI Agents that handle customer interactions for businesses. Its AI Inbox helps human agents deliver faster responses.
8 open roles25% remote
Notch
New York City, US · Series A
Notch is an autonomous AI customer support platform that resolves service tickets end-to-end for regulated industries. Notch structures and standardizes customer interaction data into organized datasets for use across the organization.
8 open roles13% remote
Solidroad
San Francisco, US · Series A · YC W25
Solidroad is an AI-native quality assurance and training platform for customer support teams. Its technology automatically evaluates 100% of customer interactions across human and AI agents, surfacing risk, identifying skill gaps, and triggering personalized coaching in real time.
8 open roles0% remote
Help Scout
Boston, US · Series B
Over 12,000 customer-facing teams use Help Scout to support their customers.
7 open roles100% remote
Front
San Francisco, US · Series D
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync. Front AI takes on complex requests by automating responses, assisting teams, and analyzing quality across the entire operation.
7 open roles57% remote
Bernard
New York, US · Seed
Bernard builds AI assistants for appliance repair businesses.
7 open roles0% remote
Ravenna
Seattle, US · Seed
Ravenna is a Slack-native, AI-powered service desk built for internal IT, HR, and operations teams to turn conversations into resolved requests.
7 open roles100% remote
kapa.ai
Seed · YC S23
The fastest way to build AI assistants on technical content
6 open roles67% remote
SpryPoint
Charlottetown, CA · Private Equity
SpryPoint provides a cloud-native customer service and operations platform for electric, water, gas, and telecom utilities.
6 open roles67% remote
Chatbase
San Francisco, US · Bootstrapped
Chatbase is an AI agent platform that powers customer conversations for brands. Its platform enables businesses to build and deploy AI agents that resolve customer issues across chat, voice, email, and messaging by connecting to their knowledge base, internal tools, and CRM systems.
5 open roles40% remote
Lorikeet
Sydney, AU · Series A
Lorikeet builds AI agents that handle complex, high-volume customer support for fintechs, healthtechs, marketplaces, and delivery services. The AI resolves tickets end-to-end across voice, chat, email, SMS, and WhatsApp. Lorikeet only charges for successfully resolved tickets.
5 open roles40% remote
Gladly
San Francisco, US · Series D
Gladly integrates voice, email, SMS, and self-service options to create a unified conversation view for customer service agents.
4 open roles100% remote
Zingtree
Larkspur, US · Series A
Zingtree sells no-code decision-tree and process-automation software for customer-experience teams.
3 open roles100% remote
Tidio
San Francisco, US · Series A
Tidio provides customer support software with a help desk, live chat, chatbot automation, AI agents, and lead generation tools.
3 open roles100% remote
Kaizo
Amsterdam, NL · Seed
Kaizo builds a performance development and quality platform for customer support teams. Its AutoQA product uses LLMs to review support conversations against each customer's own quality rubric automatically and at scale.
3 open roles0% remote
Open roles
Newest roles at these startups
Notch
Israel
Senior Full Stack Engineer
Israel
—
1d ago
Freshworks
San Mateo, CA, United States
Account Executive - Mid-Market
San Mateo, CA, United States
$100k–$150k
1d ago
Freshworks
San Mateo, CA, United States
Account Manager, Mid-Market
San Mateo, CA, United States
$120k–$170k
1d ago
Freshworks
San Mateo, CA, United States
Account Executive - Strategic
San Mateo, CA, United States
$128k–$184k
1d ago
Glia
US-Remote
Account Executive - Louisiana
US-Remote
—
1d ago
Notch
Israel
Bookkeeper
Israel
—
1d ago
Genesys
United Kingdom
Alliance Partnership, Director
United Kingdom
—
1d ago
Genesys
Budapest (Flexible)
Manager AI/ML
Budapest (Flexible)
—
1d ago
What customer support startups build
Companies working in customer support. Genesys: Genesys provides cloud software for customer service and contact centers. Its platform uses AI to help businesses manage customer interactions. Zendesk: Zendesk provides customer service software for businesses. Its platform helps service agents and administrators manage support and automate customer interactions. Cresta: Cresta uses artificial intelligence to assist sales and service agents with customer service tasks. it provides tools for managing inquiries.
The roles they hire for
Across the roles open today, the mix is sales and gtm (32%), engineering (28%), ai and ml (10%), marketing (3%) and people and finance (2%). Engineering roles here often ask for hands-on work with the product's hardest part, so a portfolio or a shipped project counts for more than a long resume.
How to get hired at customer support startups
These teams hire fast and from their own careers pages, so the first applications get read first. Apply in the first day a role is up, tailor your resume to the role's own words, and answer the screening questions like you already work there. landed does all three for you: it watches every company on this page and applies the moment a fitting role goes up.
landed applies. You interview.
Let landed apply to customer support for you
landed watches every company on this page and applies the moment a fitting role goes up, with a tailored resume and answers for the role. 25 free applications, no card.
Frequently asked
Which customer support startups are hiring the most?
Right now: Genesys, Zendesk, Cresta, DevRev and Glia. The list above ranks every company by the roles it has open today.
Do customer support startups hire remotely?
37% of the companies here hire mostly remote. Each company page shows its own remote share.
What roles do customer support startups hire for?
The most common are sales and gtm, engineering and ai and ml.
Can landed apply to customer support startups for me?
Yes. landed watches every company on this page, applies on each company’s own site the moment a fitting role goes up, and writes the answers for every role. Your first 25 applications are free.