Account Manager

Description

Want to join a fast-growing tech scale-up where your role directly impacts customer growth and retention?

At Semji, we don’t just do SEO — we drive performance through an innovative SaaS platform powered by a unique blend of generative AI, smart automation, and proprietary technologies designed to accelerate brand growth.

Our clients? Groupe Seb, Qonto, Macif, Leroy Merlin… with results that speak for themselves: up to 10x more traffic in just one year — even in highly competitive markets.

Why Join Us?

• A true culture of innovation, focused on customer performance
• An AI-powered platform , 100% built in-house — no fluff, no shortcuts
• A premium positioning on the market, with high-profile, demanding clients
• Tons of team-building events and one annual company seminar to strengthen team spirit
• One extra week of paid time off to support a real work/life balance
• €500/year green mobility allowance through Swile

About the Role

In a strong growth phase, we’re looking for an Account Manager to join our Sales team and take ownership of a strategic portfolio of mid-market clients.

You’ll be a key driver of client growth — and of Semji’s growth too 🚀

Your Mission & Impact

Your goal: accelerate growth within your portfolio by prioritizing high-impact actions and ensuring top-tier client satisfaction.

Here’s what you’ll be doing:

• Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue)
• Identify and activate new growth opportunities : upsell, cross-sell, and expansion
• Own contract renewals and ensure smooth, timely execution
• Collaborate closely with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needs
• Spot early churn signals and implement proactive measures to reduce risk

Key missions

Gérer et développer un portefeuille de clients de taille intermédiaire, en identifiant et en activant de nouvelles opportunités de croissance. Assurer le renouvellement des contrats et veiller à l'exécution fluide et en temps voulu des contrats. Collaborer étroitement avec les responsables du succès client pour garantir une satisfaction client de premier ordre et anticiper les besoins évolutifs.

Profile

About You

• You have at least 3 years of full-time experience as an Account Manager or in a similar role — ideally in a B2B SaaS environment
• You are comfortable managing client portfolios, driving growth, and fostering long-term retention
• You know how to build trust, challenge your clients constructively, and negotiate with a wide range of stakeholders
• You’re structured, results-oriented, and data-driven in how you manage your goals
• You speak fluent English (C2 level)

Additional Information

• Location: Lyon 9th (Metro D – Gare de Vaise)
• Compensation: €40–45K gross/year (base) + ~€20K in variable bonus
• Remote Work: 2 days/week (after onboarding)
• Contract Type: Full-time, permanent (CDI)

Recruitment process

• Phone screening (45 min to 1 hour) with Grégoire – Talent Acquisition
• Interview with Nicolas Fatout – Chief Sales Officer
• Use case with Nicolas and Alexandre De jesus Brazao (Head of CS)
• Final interview with Bertrand Girin (CEO)
• Reference check

Company

Solution SaaS d'IA pour optimiser la performance des contenus marketing.