Sales Operations

Key Responsibilities

• Manage and optimize CRM systems (e.g., Salesforce, HubSpot) to ensure data accuracy and pipeline visibility
• Track, analyze, and report sales performance metrics , including forecasts, targets, and conversion rates
• Support sales planning and forecasting , including territory planning and quota setting
• Prepare dashboards, reports, and presentations for leadership and sales reviews
• Identify process gaps and implement improvements to enhance sales productivity and efficiency
• Coordinate with cross-functional teams (marketing, finance, operations) to align on business goals
• Assist in incentive compensation planning and tracking sales commissions
• Maintain and manage sales documentation , proposals, and contracts
• Support onboarding and training of sales teams on tools, processes, and best practices
• Analyze customer and market data to generate actionable insights

Key Skills & Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field (MBA preferred)
• Strong analytical and problem-solving skills
• Proficiency in MS Excel and data analysis tools
• Familiarity with sales forecasting and pipeline management