Junior Customer Success Manager (f/m/x) - Energy Market

Hamburg Hybrid (50/50) | 45.000 – 48.000 € p.a. (Full-time) | German C1

Do you want customers to feel well taken care of — and be the person who makes that happen? Join suena energy as Junior Customer Success Manager (f/m/x)! Customer Success is what keeps our customers close and confident — the foundation for partnerships that last and grow — and the single channel that routes every request internally, so the rest of the team stays focused instead of being pulled in every direction.

suena energy is a green tech startup specializing in algorithmic energy trading for energy storage systems and renewables. Our vision: a world where clean energy is used reliably, economically, and intelligently - and where we actively accelerate the energy transition by enabling batteries and renewables to power our grids. With our AI-based optimization and trading software, we maximize the value and market participation of large-scale energy storage and renewable assets in short-term electricity and balancing markets - while minimizing risk for operators.

We're a 60+ person team that's fast-paced by nature, but the kind of place where people actually look out for each other. Following our successful Series A, we're investing in expanding our team – and Customer Success is next: over the past months, Lars built the function from scratch, and now we're adding a junior and a regular CS to turn it into a real team.