BDM-Online Merchant

Job Summary PalmPay is seeking a passionate, strategic, and detail-oriented Online Merchant Business Manager to drive online merchant acquisition, growth, and retention. The ideal candidate will identify business opportunities, onboard merchants, and expand PalmPay’s online payment solutions — including  Pay with Transfer ,Pay with Wallet , and  Payouts  — across multiple sectors. This role requires strong analytical ability, sales acumen, and relationship management to optimize merchant performance and enhance transaction volumes through PalmPay’s ecosystem. Key Responsibilities

• Develop and execute merchant acquisition and growth strategies to increase online transaction volume and revenue.
• Identify, engage, and onboard new fintech, e-commerce, and digital service merchants across diverse industries.
• Build and manage relationships with key online merchants, payment gateways, and PSP partners.
• Collaborate with internal teams (Product, Tech, Risk, Compliance) to ensure seamless merchant integration and onboarding.
• Analyze merchant performance data to identify trends, opportunities, and revenue optimization strategies.
• Drive merchant retention through proactive engagement, service quality, and solution enhancement.
• Ensure all activities comply with card scheme rules, AML/CFT requirements, and internal risk policies.
• Stay informed on emerging trends in payment technology, digital commerce, fraud prevention, and regulatory developments.

Requirements • Bachelor’s Degree or HND in Business, Marketing, Finance, or a related field. • Proven experience in Online   merchant acquiring, fintech sales, or online payment gateway management. •Strong understanding of online payment channels — Card, Transfer, Wallet, USSD, and API integrations. • Excellent communication, presentation, and negotiation skills. • Highly result-oriented, self-driven, and capable of meeting sales and revenue targets. • Strong knowledge of local business markets and digital commerce environments. • Ability to work independently while coordinating effectively with cross-functional teams. Preferred Skills & Attributes • Solid understanding of the fintech and payment ecosystem in Africa. • Online Merchant sales • Familiarity with API-based merchant integrations. • Analytical mindset with ability to interpret transaction data and identify growth drivers. • Passion for digital innovation, financial inclusion, and customer-centric solutions.

Why Join PalmPay? • Be part of one of Africa’s fastest-growing fintech companies. • Competitive compensation and performance-based incentives. • Opportunity to impact the future of digital payments across emerging markets.